Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Providing good quality support promptly is our main priority, so that we back up each cloud web hosting plan with a one hour ticket answer warranty. When you post a ticket or drop a message, our client help and support staff will try their best to provide the most appropriate resolution for your situation and to offer guidance quickly.

  • Top quality support service
  • A Top–quality Support Service

  • You’ll be able to email us 24x7x365 with any problem you may have related to POS WEB HOSTING’s products and services. We have now technicians working everyday to deliver instructions any time needed. You can utilize the ticket system or post an e–mail whenever you want, alternatively you can grab the phone or make use of the live chat within business hours.

  • Intuitive help center
  • An Intuitive Help Section

  • POS WEB HOSTING’s Control Panel offers a thorough know–how base that is integrated into all sections. In each area, you’ll find a Help button which will load for you a group of step–by–step tutorials on how to utilize a particular option or execute a certain action. In addition, we have created training clips to help you get a better idea of the Control Panel’s interface.