Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center

  • You will find almost all the answers to your questions in the user–friendly Help Center section integrated into your Website Control Panel. It boasts an ever–expanding knowledge base with frequently asked questions and exhaustive help articles contributed by our capable tech support team.

  • Top quality support service
  • Educational Videos

  • For those who’d rather learn how to resolve a commonly experienced issue by watching a tutorial video, we have added a collection of video tutorials to our Website Control Panel. All the tutorial videos are brief and easy to comprehend. They offer you step–by–step presentations of different web site management actions.

  • Intuitive help center
  • A One–Hour Response Time Guarantee

  • We back up our semi–dedicated servers with a round–the–clock support service and a one–hour ticket response guarantee. Our skillful technicians will be available around the clock to attend to your inquiries and to resolve any issue that you could possibly chance upon. Simply submit a client support ticket from the Help section and we will reply back to you instantly.