A 99.9% Server Uptime
We’ve built our cloud web hosting system using reliable hardware components and heavily modified software. Our admins have installed a modified version of Security–Enhanced Linux on each of our hosting servers to guarantee the highest level of security and dependability. We have set up a number of DDoS protection units together with highly effective firewalls to make sure our internal network is impenetrable and safe.
All our cloud web hosting plans offer a 99.9% server uptime guarantee. And regardless of which datacenter you select, the guarantee stays the same.
A 99.9% Network Uptime
If you want to offer an enterprise–grade hosting service, you can barely trust the default network configuration in a datacenter. We have built our own custom internal network in an attempt to ensure the best connection speed with the outside world.
And thanks to this, irrespective of which data center facilities you choose: our US data center, our UK data center, in our FI data center, in our Eastern Europe data center or our AU data center, you can enjoy an assured 99.9% network uptime. And this guarantee is valid with all web hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. In case you are not satisfied with our services, or if you consider them insufficient, or if you decide that you want a VPS servers rather than a cloud hosting account – we will give you your money back, no questions asked.
All domain name registrations are nonrefundable, but you’ll continue to maintain full control over your domain names even when you cancel your hosting account with us.
24/7 Technical Support
If you have ever had to wait around for hours to receive an answer, you probably know how infuriating this can be, even more so when your site is on the line. This is why we offer a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our techs will be here for you and they’ll get back to you in under 60 minutes. And the best part is that their average ticket response time is just twenty minutes!